A power outage at Disneyland Resort in California shut down about a dozen rides Wednesday, prompting guests to seek refunds.
The outage was caused by a malfunction with one of the park’s transformers, knocking out the power in Toontown and Fantasyland around 11 a.m., Fox 5 San Diego reports.
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Guests had to be escorted off the affected rides, including the Monorail, which transports people between the park and the Disneyland Hotel.
According to Disneyland’s Twitter feed, the park had reached capacity during this busy holiday season and only return guests were allowed to enter as of 1 p.m.
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Despite guests expressing their anger on social media, a park spokesperson told the LA Times no refunds were expected to be given.