SINGAPORE – Ahead of an expected increase in demand during Chinese New Year, the Workplace Safety and Health (WSH) Council has introduced a new guide aimed at keeping food delivery riders safe.

Bicycles and personal mobility devices (PMD) such as e-scooters offer “flexible and cost-effective” solutions to meet the increasing demand for food delivery services.

“However, improper and unsafe use of these mobility devices can injure pedestrians, other road users and the riders themselves,” the council said on Friday (Feb 9), adding that firms must take steps to ensure riders use these vehicles safely.

The guide has been developed by representatives from government agencies such as the Manpower Ministry and the Land Transport Authority, as well as the Traffic Police and members of the industry.

It identifies some of the hazards riders face and offers recommendations on measures to reduce these risks.

Among them are installing speed limiters on PMDs and electric bicycles, ensuring riders wear bright clothing or reflective strips and installing storage spaces on PMDs so riders do not have to carry the loads themselves.

A Deliveroo spokesman said the company is pleased to work with the WSH Council to ensure the safety of its riders, noting they are already provided with special equipment and “robust safety guidelines” when they sign up.

Summary of requirements and restrictions for different modes of transport. GRAPHIC: WSH COUNCIL

McDonald’s Singapore human resources and office services director Lynn Hong said the guide would complement the fast food chain’s “continual efforts in promoting safe riding to (its) riders”.

Firms must plan delivery routes effectively and ensure riders are trained on safe riding behaviour, said WSH Council general manager Patrick Han.

He added that delivery riders should adhere to traffic rules, as well drink enough water and take adequate breaks.

“As delivery companies gear up for the festive season, we urge them to step up on necessary measures and ensure their riders are extra cautious at work,” said Mr Han.

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